Plans That Fit How You Use IT
Choose ongoing monitoring, pay-as-you-go support, or a quoted project. Every option comes with the same personal service.
Monitoring & Update
Monitoring of all covered PCs, servers, and firewalls for issues, plus weekly updates and reboots as needed.
- $10 per PC/firewall, $15 per server, per month
- Additional work at $85/hour
- Remote work billed in 15-minute increments
- On-site work billed in 30-minute increments
- On-site minimum of 1 hour per visit, plus travel billed at the hourly rate
On Demand
Service as needed, whenever you request it. No monthly commitment.
- Remote and on-site work billed in 30-minute increments
- On-site minimum of 1 hour per visit, plus travel billed at the hourly rate
Special Projects
New office setups, network upgrades, migrations, and other larger jobs. You'll get a quote for the work requested before anything starts.
- Work outside the quoted scope billed at $95/hour ($85/hour for Monitoring & Update customers)
- Remote and on-site work billed in 30-minute increments
- On-site minimum of 1 hour per visit, plus travel billed at the hourly rate
How I Can Help
Desktop Updates & Repairs
From email problems to operating system issues: honest assessments and fixes, with no upselling.
Network Support
Routers, firewalls, switches, Wi-Fi, and shared printers and devices, set up and kept running.
Data Backup & Restore
Cloud and local backup solutions, so your files and systems can be restored when something goes wrong.
Virus & Malware Removal
Removal of viruses, spyware, and ransomware, plus system rebuilds and data recovery, along with steps to lower your risk going forward.
Billing & Payments
When will I be invoiced?
Invoices go out monthly and cover work from the 15th of one month through the 14th of the next.
What's on my invoice?
Monitoring & Update customers get one recurring invoice for their covered devices, with any additional work listed as a separate line per support ticket.
How can I pay?
All major credit cards are accepted online using the secure payment link on your invoice. ACH bank transfer is available on request.
How is travel billed?
Travel time for on-site visits is billed at the same hourly rate as the work.
Ready to Stop Worrying About Your Computers?
Call 317-721-2469 or send a message, and I'll get back to you personally.